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Dear Customer, We are sorry to hear that you are not happy with the service. I have forwarded your request to our financial department. You can expect the money back within 5 up to 10 business days. Your subscription has been cancelled and you will not be charged...
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#1140041
Dear Customer, We are sorry to hear that you are not happy with the service. I have forwarded your request to our financial department. You can expect the money back within 5 up to 10 business days on the same card that was charged. Your subscription has been cancelled...
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#1138007
Dear Customer, as we can see in the data base, one of our agents has already sent a refund request to our financial department. You can expect the money back within 5 to 10 business days on the same card that was charged. Please check your inbox/spam folder, we have...
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#1123568
Filesfetcher's reply to:

Dear Anastasia, After checking our data base, we have found only one email coming from you received on the date 30-10-2017. We can confirm that your account has been canceled and you will not be charged in the future. Regarding the charges, it was stated on the...
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#1123106
Dear Customer, As i can in the data base, you have contacted with our customer support team on the date 23-10-2017 via email and your account has been canceled. Also i can see that a refund request has been sent to our financial department. Please check your inbox/spam...
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I didn't like
  • Money taken
  • Refund money
#1118961
Filesfetcher's reply to:

Dear Customer, We offer a 7-day free trial period. If you cancel your account within the free trial period, you will not be charged for the service. If you do not cancel your account within one week your account will be extended to a monthly premium subscription. This...
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I didn't like
  • Files were not available site disappeared after payment was made
#1116080
Filesfetcher's reply to:

Dear customer, Thank you for your e-mail. We take copyright infringements very seriously and we would be happy to help you erase any illegal material on our site. We need you to provide us with the links that are redirecting you to Filesfetcher.com so we can check it....
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#1114702
Filesfetcher's reply to:

Dear Customer, Please check you inbox/spam folder. We have sent you an email with an attachment where you can find a confirmation of the refund that we have received from our payment operator. Please contact your card provider with this file so they can track down your...
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#1106840
Filesfetcher's reply to:

Resolved

Dear Customer, You had an active account with us since 13-07-2017. You were signed up with the email laurakreicberga666@XXXX.XXX, the same you have used to post this review. For this reason your credit card was charged. Now your account is cancelled and you will not be...
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#1104950

Contact Filesfetcher

Mailing Address:
Prodromou, 75 1st floor, Flat/Office 101 Strovolos
Nicosia, Nicosia 2063
Cyprus
Phone:
(800) 604-4260
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Filesfetcher Products and Services

Dear Customer, Please check your inbox. We have sent you an email with a screenshot that confirms the refund. You can contact your Bank with this information for them to track your refund. Could you kindly please mark this post as resolved once you have received your...
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I didn't like
  • Money taken during free trial period
#1096188