Reply by Filesfetcher

Not resolved
Dear Customer,

I can't find anything linked to the email Please let me know which email you have used to contact our customer support so i can track it down and solve your issue. Also please make sure you have sent your request to the email You can send it to the attention of Andrés Martinez so it will be easier for me to find it.

First of all we need to find the subscription attached to your card in order to proceed to find a solution for you. Please contact us as soon as possible.

Kind regards,
Filesfetcher Team
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I contacted the customer service regarding the amount of money being deducted. However I did not get any replies.

I want it to be refunded as I do not use the service at all. I've seen that others have gotten it refunded, and I hope I can be one of them too.

Review about: Filesfetcher Account.

Reason of review: Problems with payment.

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