Product: Filesfetcher Free Trial Clear all filters (17 of 17 reviews match)
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Dear Customer, We are sorry to hear that you are not happy with the service. I have forwarded your request to our financial department. You can expect the money back within 5 up to 10 business days. Your subscription has been cancelled and you will not be charged...
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Product
Filesfetcher Free Trial
#1140041
Dear Customer, as we can see in the data base, one of our agents has already sent a refund request to our financial department. You can expect the money back within 5 to 10 business days on the same card that was charged. Please check your inbox/spam folder, we have...
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Product
Filesfetcher Free Trial
#1123568
Filesfetcher's reply to:

Dear Customer, We offer a 7-day free trial period. If you cancel your account within the free trial period, you will not be charged for the service. If you do not cancel your account within one week your account will be extended to a monthly premium subscription. This...
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Product
Filesfetcher Free Trial
I didn't like
  • Files were not available site disappeared after payment was made
#1116080
Filesfetcher's reply to:

Dear customer, Thank you for your e-mail. We take copyright infringements very seriously and we would be happy to help you erase any illegal material on our site. We need you to provide us with the links that are redirecting you to Filesfetcher.com so we can check it....
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Product
Filesfetcher Free Trial
#1114702
Dear Customer, Please check your inbox. We have sent you an email with a screenshot that confirms the refund. You can contact your Bank with this information for them to track your refund. Could you kindly please mark this post as resolved once you have received your...
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Product
Filesfetcher Free Trial
I didn't like
  • Money taken during free trial period
#1096188
Filesfetcher playing hard to give me back my refund!
Filesfetcher playing hard to give me back my refund!
Dear Customer, We have been informed by our financial department that the refund was successfully completed. If by any chance you have changed/canceled the charged card, that could be the reason why you are not seeing your refund on your statement. The money is...
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Product
Filesfetcher Free Trial
I didn't like
  • Money taken during free trial period
#1092843
Filesfetcher's reply to:

Dear Customer, In order to increase the safety and security of every customer who uses our services, FilesFetcher may post one or multiple verification charges to your credit or debit card, with a variable amount between 0.20 USD and 2.00 USD. This amount will be...
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Product
Filesfetcher Free Trial
#1087042
Filesfetcher's reply to:

Resolved

Dear Antonia, ​ As we've wrote before ​your account is already found and canceled. Also we can see that the refund has already been sent and you will receive the money back within next few business days. ​​ Could you please mark the post at pissedconsumer.com as...
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Product
Filesfetcher Free Trial
#1085138
Filesfetcher's reply to:

Dear Hanna, We have found your account and indeed there is a charge for a monthly use of premium account because the account wasn't canceled before the end of the free trial period. If the account isn't canceled before the end of the free trial period it...
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Product
Filesfetcher Free Trial
#1081535
Filesfetcher's reply to:

Dear Customer, Let us confirm that your account has already been cancelled and you will not be charged in the future. We would like to ask you why didn't you contact our customer support? We are available 24/7 so you can reach us at any time at the website...
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Product
Filesfetcher Free Trial
#1076259