Manufacturer: Filesfetcher Category: Free Trials Clear all filters (11 of 11 reviews match)
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Filesfetcher's reply to:

Dear Customer, In order to increase the safety and security of every customer who uses our services, FilesFetcher may post one or multiple verification charges to your credit or debit card, with a variable amount between 0.20 USD and 2.00 USD. This amount will be...
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Product
Filesfetcher Free Trial
#1087042
Filesfetcher's reply to:

Resolved

Dear Antonia, ​ As we've wrote before ​your account is already found and canceled. Also we can see that the refund has already been sent and you will receive the money back within next few business days. ​​ Could you please mark the post at pissedconsumer.com as...
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Product
Filesfetcher Free Trial
#1085138
Filesfetcher's reply to:

Dear Hanna, We have found your account and indeed there is a charge for a monthly use of premium account because the account wasn't canceled before the end of the free trial period. If the account isn't canceled before the end of the free trial period it...
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Product
Filesfetcher Free Trial
#1081535
Filesfetcher's reply to:

Dear Customer, Let us confirm that your account has already been cancelled and you will not be charged in the future. We would like to ask you why didn't you contact our customer support? We are available 24/7 so you can reach us at any time at the website...
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Product
Filesfetcher Free Trial
#1076259
Filesfetcher's reply to:

Resolved

Dear Customer, In order to increase the safety and security of every customer who uses our services, FilesFetcher may post one or multiple verification charges to your credit or debit card, with a variable amount between 0.20 USD and 2.00 USD. This amount will be...
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Product
Filesfetcher Free Trial
I didn't like
  • Refund money
#1075843
Filesfetcher's reply to:

Resolved

Dear Customer, You had an active account with us since 01-06-2017.You were signed up with the email sszhang@XXXX.com. For this reason your credit card was charged. Now your account is cancelled and you will not be charged anymore in the future. We offer a 7-day free...
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Product
Filesfetcher Free Trial
#1060236
Filesfetcher's reply to:

Dear Customer, I can't find anything linked to the email aflyingkiss@gmail.com. Please let me know which email you have used to contact our customer support so i can track it down and solve your issue. Also please make sure you have sent your request to the email...
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Product
Filesfetcher Free Trial
#1053706
So I signed up for the 7 day trial on 11/30/16.Just got a charge of 40 Euros on my account on 2/8/17, did some research seems like these guys automatically charge your card and upgrade your account to PREMIUM without even asking your permission, I only signed up for...
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Anonymous
Anonymous

Avoid this company. I signed up for free trial but was uneasy and also unable to download the book I wanted. I went back at once to cancel but they have now attempted to charg...

Mashudu
Mashudu

I am informing you to cancel my account as you are fraudulent and you said its free but you are deducting my money without my consent I did not use the website after registrat...

Product
Filesfetcher Free Trial
#1004701
Filesfetcher's reply to:

Dear Customer, We offer a 7-day free trial period. If you cancel your account within the free trial period, you will not be charged for the service. If you do not cancel your account within one week your account will be extended to a monthly premium subscription at the...
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Filesfetcher Tamaki, Auckland
Product
Filesfetcher Free Trial
#947609
Filesfetcher's reply to:

Dear Customer, You had an active account with us since 26-09-2016. You were signed up with the email hydroracoon@xxx.xxx. For this reason your credit card was charged. We offer a 7-day free trial period. If you cancel your account within the free trial period, you will...
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Product
Filesfetcher Free Trial
#941185