Reply by Filesfetcher

Not resolved
Dear Customer,

If you have been charged, it means there is a registration linked to your card. Unfortunately we cannot find anything registered under this email mathildahmashudu@XXX.XXX.

We did received some email from you some days ago and we are still waiting for you to provide us with the correct information so we can help you to solve this issue. Please double check your inbox/spam folder.

Please make sure the given data is correct. If not, please provide us with another email or the last 4 digits and the expiry date of your credit card that has been charged.

If it's a Debit card, please provide us with the first 6 digits and the last 4 of the charged card.

We would like to ask you why didn't you contact our customer support? We are available 24/7 so you can reach us at any time at the website

Kind regards,
FilesFetcher Team
Advertised vs Delivered
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Coverage Area
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Charged but no service received

Reason of review: Problems with payment.

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